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Transportation Manager

2 months ago


Kitchener, Ontario, Canada Voyago Full time
About the Role

Voyago is seeking a highly skilled and experienced Operations Director to lead our Central Ontario Region. As a key member of our team, you will be responsible for the daily operations of our Transit division, ensuring compliance with Key Performance Indicators and driving customer satisfaction.

Key Responsibilities
  • Manage efficient vehicle utilization, minimizing deadhead and optimizing routes.
  • Ensure compliance with contracts and regulatory requirements.
  • Direct activities related to dispatching, routing, and tracking transportation.
  • Plan, organize, and manage the work of staff to ensure effective execution of organizational requirements.
  • Implement schedule and policy changes to drive operational efficiency.
  • Oversee the effective start-up and maintenance of local contracts.
  • Collaborate with other managers and staff members to formulate and implement policies, procedures, goals, and objectives.
  • Work with the Health & Safety team to conduct investigations and improve safety procedures.
  • Follow up on progressive discipline and ensure proper employee levels.
  • Oversee and report on KPIs, deficiency lists, and customer satisfaction surveys.
  • Ensure proper employee levels by working with the Talent Acquisition team.
  • Plan and facilitate safety meetings and driver's meetings.
  • Monitor spending and oversee divisional budget to ensure expenses are consistent with approved budgets.
  • Oversee payroll administration.
  • Mentor, motivate, and resolve conflict management.
About You
  • You possess a University or Post-Secondary Degree or Equivalent.
  • You have a minimum of 3 years of experience in a supervisory/management role in an operations environment.
  • Your experience with the Transportation industry is an asset.
  • You have a minimum full G Ontario driver's license.
  • You possess a Clean Driver's Abstract and clear Criminal Record Search with Vulnerable Sector Search.
  • You have excellent verbal and written communication skills.
  • You have previous experience working in a dynamic, high-demand work environment with specific deadlines.
  • You have advanced skills in all Microsoft Office applications (Word, Excel, PowerPoint, Outlook) as well as Adobe Acrobat.
  • You have the ability to participate in and facilitate group meetings.
  • You are willing to participate in education upgrading as required.
  • You possess proven financial acumen.
  • You have the ability to travel within Ontario.
  • You have a strong business acumen and ability to clearly and succinctly communicate ideas.
  • You are a natural people leader who is driven to ensure others are successful (Employees and Customers).
  • You demonstrate professional written and oral communication as well as impressive interpersonal skills.
  • You are very familiar with the Central Ontario Region.
What We Offer
  • We offer a comprehensive benefits package for full-time employees.
  • We provide opportunities for a rewarding career with a growing, global transportation provider.
  • We focus on innovation and sustainable environmental initiatives.
  • We support the development, work-life balance, and well-being of our employees.
  • We build a supportive corporate culture that encourages diversity and enables our people to flourish.
  • We enable our employees to have a positive social impact by deploying sustainable mobility solutions.
  • We offer our employees opportunities to build their own experience within a local, global Group.