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Indigenous Patient Navigator

2 months ago


Kelowna, British Columbia, Canada Interior Health Authority Full time
About the Role

We are seeking a skilled and compassionate Indigenous Patient Navigator to join our team at Interior Health Authority. As a key member of our Integrated Health Outreach team, you will play a vital role in ensuring the provision of culturally safe and client-centered care to Indigenous clients.

Key Responsibilities
  • Provide consultative and navigational services to health professionals, the community, and clients to understand and identify client needs, including cultural interpretation and health literacy translation services.
  • Support healthcare providers in providing culturally-safe care, including coordinating client/family spiritual care requests and access to sacred spaces within the healthcare system.
  • Provide client support services within the hospital care system/community, including initiating and maintaining working relationships with Indigenous clients to assess their needs and ability to access and receive culturally-safe care.
  • Assist clients in addressing their concerns by linking with the IH complaint process and providing navigation of services for Indigenous clients in conjunction with an interdisciplinary team.
  • Provide a link between Indigenous communities and IH healthcare providers, supporting Indigenous peoples' understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable.
Requirements
  • Strong understanding of Indigenous cultures and histories.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • A competitive salary range of $67,867 to $97,550.
  • A comprehensive benefits package, including medical, dental, and extended health coverage.
  • A generous vacation package and opportunities for professional development.
  • A supportive and inclusive work environment.