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Warehouse & Fulfillment Operations Manager
2 months ago
Purdys Chocolatier is a leading Canadian chocolatier seeking a highly skilled Warehouse & Fulfillment Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the receipt, handling, and storage of raw materials and finished products in a safe and efficient manner.
Key Responsibilities- Oversee order confirmation and shipment of finished goods by trucks, ensuring accuracy and timeliness.
- Lead and coach warehouse associates to maintain loading and receiving accuracy, collaborate with supervisors to manage inventory flow, and meet dock schedules.
- Conduct inventory audits to identify and resolve variances, ensuring proper controls are in place, while maintaining safety, quality, and housekeeping standards.
- Participate in logistics daily operations reviews, coach associates in problem-solving and continuous improvement.
- Ensure proper use of Extended Warehouse Management system, maximizing storage and labor efficiencies.
- Support manager in creating and implementing departmental operating and strategic plans, oversee team development during peak seasons, and manage the hourly employee lifecycle, including hiring, training, timesheets, and performance management.
- Bachelor's/associate degree in engineering, supply chain, logistics, operations or relevant on-the-job experience.
- 3-5 years of experience in a warehouse or similar environment.
- 2+ years directly or indirectly leading a team of hourly employees.
- Experience in using WMS or labor management system.
- Open availability – you are flexible and adaptable with schedule, i.e., working holidays, some weekends with occasional after-hours requirements during peak seasons.
- Extended Health & Dental Plan
- Sickness and Disability Plans
- RRSP Matching Program
- Profit Sharing depending on achieving business goals
- Active Lifestyle Program
- Tuition Reimbursement
- Employee discount
