Account Coordinator

2 months ago


Saskatoon, Saskatchewan, Canada West Coast Reduction Ltd. Full time
Redux Services Account Coordinator

West Coast Reduction Ltd. is seeking a highly motivated and detail-oriented Account Coordinator to join our Redux Services team. As an Account Coordinator, you will play a critical role in supporting our customers and driving business growth.

Key Responsibilities:
  • Support day-to-day account coordination activities, including handling customer inquiries and coordinating with 3rd party service providers.
  • Manage customer reports, record keeping, and updates.
  • Assist with sales calls, site visit tracking, and proposal writing for new and existing customers.
  • Support the resolution of Redux product and service problems and manage logging and recording of incidents.
  • Coordinate follow-up and generate reports for by-passed stops and service-related issues.
  • Research and compile information on new target customers to build Redux Program growth.
  • Execute 3rd party service provider scheduling and coordination.
  • Provide day-to-day account service support and coordination of special projects.
Requirements:
  • Two years of relevant customer service or equivalent education and experience.
  • Self-motivated and detailed-oriented with a high degree of accountability towards projects and work assigned.
  • Strong written and verbal communication skills and exceptional interpersonal, listening, and problem-solving abilities.
  • Advanced skills in Microsoft Office Programs, including Word, Excel, Outlook, and PowerPoint.
  • Prior experience working with ERP and CRM Systems a strong asset.
Why Work with Us:
  • Build a stable career with a reputable, family-owned company of over 450 employees.
  • Continuous training and development opportunities.
  • Full compensation package, including extended health benefits.
  • Competitive salary with RRSP matching for employee contributions.

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