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Customer Support Team Leader

3 months ago

Winnipeg, Manitoba, Canada Saab Uppal Construction Inc. Full time
Position Overview

As a Customer Support Team Leader at Saab Uppal Construction Inc., you will play a crucial role in overseeing our customer service operations. Your leadership will ensure that our team delivers exceptional service and meets our clients' needs effectively.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 3 to 5 years in a supervisory role within customer service
Key Responsibilities
  • Generate and maintain production and service reports
  • Oversee and guide team members and project workflows
  • Coordinate and schedule team activities efficiently
  • Recruit, hire, and manage staffing processes
  • Facilitate training and development for team members
  • Estimate project costs and required materials
  • Ensure compliance with health and safety regulations
  • Order necessary materials, equipment, and supplies
Supervisory Responsibilities
  • Supervise various trades including bricklayers, cement finishers, and painters
  • Manage the work of trades helpers and other support staff
Work Environment
  • Ability to work under pressure and meet deadlines
  • Willingness to work overtime as needed
Personal Attributes
  • Highly organized and reliable
  • Strong team player with excellent interpersonal skills
Screening Questions
  • Are you legally authorized to work in Canada?
  • Are you open to relocation for this role?
Additional Benefits
  • Free parking available
  • Permanent employment opportunity
  • Work language: English
  • Working hours: 35 to 40 hours per week