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Retail Operations Assistant Manager

2 months ago

Dartmouth, Canada Stokes Inc. Full time

Position Overview:

We are seeking a dedicated individual to support the Store Manager in achieving operational excellence at Stokes Inc., a leading Canadian retailer with a strong presence nationwide. This role is essential in fostering a productive and customer-focused environment.

Key Responsibilities:

  • Assist the Store Manager in fulfilling their responsibilities to meet the organization's objectives.
  • Collaborate with the Store Manager to achieve budgetary goals and surpass sales targets.
  • Aid in managing the labor budget effectively to align with the established plan.
  • Support the recruitment, selection, and training processes to ensure that new hires uphold the company's high standards.
  • Ensure that team members are well-trained to deliver exceptional customer service.

Required Skills:

  • Proven experience in delivering outstanding customer service.
  • Background in a similar role is essential.
  • A minimum of 2-5 years of experience in a retail setting.

What We Offer:

  • Competitive compensation based on experience.
  • Flexible working hours.
  • Employee discount on products.
  • Regular employee contests and incentives.
  • A supportive work culture focused on professional growth.
  • Opportunities for quick career advancement.
  • Monthly bonus program available for all staff members.
  • Employee referral incentives.
  • Compassionate management that values employee feedback.