Client Care Specialist in Veterinary Medicine
4 weeks ago
Veterinary Technician Assistant and Client Care Specialist
VCA is seeking a passionate and empathetic individual to join our team as a Reception/Veterinary Technician Assistant. This role is essential for maintaining the operational efficiency of our facility and ensuring the comfort of both clients and their pets.
Core Responsibilities:
- Supporting veterinary professionals in delivering treatments
- Creating a friendly and inviting atmosphere for clients and their pets
- Ensuring cleanliness and organization in shared spaces
- Exhibiting compassion and composure in high-pressure situations
- Completing tasks independently and efficiently
- Managing phone communications and scheduling appointments
- Delivering outstanding customer service
- Demonstrating a willingness to learn and develop professionally
- Prior experience in customer service is advantageous
- A genuine love for animals is essential, though specific animal care experience is not required
What We Offer:
- Employer-matched RRSP program
- A supportive culture focused on wellness and appreciation
- Competitive salary and comprehensive benefits
- Opportunities for professional growth and advancement
- Referral bonus incentives
- Discounts on personal pet care services
- Generous perks and shopping discounts
At VCA, we are dedicated to fostering a diverse and inclusive workplace. Join us in making a positive impact on the lives of pets and their families.
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