Senior Quality Assurance Analyst

1 month ago

Toronto, Ontario, Canada QA Consultants Inc. Full time
Job Title: Senior QA Analyst

We are seeking a skilled Senior QA Analyst with a strong background in financial systems and onboarding processes. The ideal candidate will be responsible for ensuring the quality and accuracy of client onboarding processes, with a focus on testing, compliance, and regulatory adherence.

Key Responsibilities:
  • Conduct thorough testing of client onboarding processes, ensuring all systems and procedures meet quality standards.
  • Set up and test client accounts via Dataphile, BPS, or IFDS systems.
  • Process and verify KYC (Know Your Customer) changes for clients, ensuring compliance with relevant legislation.
  • Ensure adherence to PIPEDA (Personal Information Protection and Electronic Documents Act) rules during client onboarding.
  • Utilize DocuSign for electronic documentation and signature verification.
  • Identify, document, and track defects and issues, ensuring timely resolution.
  • Collaborate with cross-functional teams to define and implement QA best practices.
Technical Requirements:
  • Strong understanding of QA methodologies and tools, including defect management.
  • Familiarity with client account setup via Dataphile, BPS, or IFDS systems.
  • Experience with processing KYC changes and understanding related legislation.
  • Knowledge of PIPEDA regulations and their application in financial services.
Soft Skills:
  • Excellent communication skills, with the ability to articulate findings and recommendations clearly.
  • Ability to work independently, managing time and priorities effectively.
  • Strong attention to detail and a commitment to delivering high-quality results.
  • Problem-solving skills and the ability to think critically about processes and outcomes.

QA Consultants is an equal opportunity employer, committed to meeting the needs of all individuals in accordance with the Accessibility of Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). We are committed to the creation of an exceptional work environment wherein we maintain values of mutual respect, integrity, dignity, and inclusivity; and encourage the open exchange of ideas and opinions.

For more information, please visit our website at https://www.qac.com.

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