Team Supervisor

4 weeks ago

Canada Accoravillage Full time

About Us:
Accoravillage is a prominent, technology-driven retailer in the adult-use cannabis sector, operating a vast network of corporate-owned outlets. Our organization harnesses the capabilities of our technology development subsidiary to continuously enhance our proprietary retail operations model.

Position Overview

The Team Supervisor is tasked with managing opening and closing responsibilities, overseeing daily operations, and leading staff during designated shifts.

The Team Supervisor ensures the store's visual appeal and product presentation align with company standards while serving as a resource of knowledge for team members. Responsibilities encompass supervising personnel, assisting cashiers, delivering exceptional customer service, managing cash flow, performing administrative tasks, securing the premises, and maintaining a clean and organized front of house.

All Team Supervisors are expected to exemplify compliance and education, leading by example, providing guidance, and reinforcing company standards. The Team Supervisor is also accountable for escalating employee concerns and customer inquiries to management for resolution.

Core Competencies and Requirements

  • In-depth understanding of retail sales principles, methods, practices, and techniques.
  • Strong work ethic coupled with a positive team-oriented attitude.
  • Ability to guide, educate, and inspire team members.
  • Exceptional customer service and problem-solving skills.
  • Familiarity with security systems, including activation and deactivation.
  • Quick adaptability to sales software.
  • Proven skills in data entry, editing, and typing.
  • Outstanding conflict resolution, negotiation, and objection handling abilities.
  • Capacity to respond swiftly in a dynamic environment.
  • Excellent organizational and time management capabilities.
  • Experience in cash management.

Key Responsibilities

  • Open and close the retail outlet, including managing alarm systems.
  • Welcome and assist customers, modeling exemplary conduct for staff.
  • Deliver a high standard of customer service; foster quality relationships with customers, recommend new products, share product knowledge, and inform them of upcoming promotions.
  • Support team member onboarding, training, and ongoing education.
  • Encourage team commitment to exceptional service standards, exceeding customer expectations, and leading by example.
  • Maintain a comprehensive understanding of and reinforce departmental policies, procedures, and regulations.
  • Ensure all customer complaints are addressed and resolved professionally.
  • Assist in implementing sales strategies and motivate the sales team to achieve targets.
  • Communicate any changes in policies, procedures, products, services, promotions, or other relevant information affecting customers.
  • Identify and propose technological solutions to meet evolving customer needs when necessary.
  • Escalate team member issues to direct management.
  • Act as a champion of education and compliance.

Education, Training & Experience

  • Minimum of 2 years in the retail sector.
  • High school diploma or GED is required.
  • Experience in all facets of customer service.
  • Clear criminal background.
  • Provincial Cannabis Certification.

Working Conditions

  • Manual dexterity is required for using desktop computers and peripherals.
  • Ability to stand for extended periods.
  • Capability to lift up to 25 pounds.
  • Overtime may be required.

Accoravillage values the diversity of its workforce and the communities it serves. We are committed to fostering a workplace where individual differences are recognized, appreciated, respected, and utilized to their fullest potential.

*We appreciate your interest; only candidates selected for further consideration will be contacted.*

  • Merchandising Team Supervisor

    4 weeks ago

    Canada ORTHO-TEAM AG Full time

    Location: ORTHO-TEAM AG is seeking a Part-Time Merchandising Team Supervisor for grocery relines and resets execution. Schedule: Monday through Thursday mornings/days with a flexible timetable. Key Responsibilities: Establish and nurture relationships with ORTHO-TEAM AG Management, Store Management, and assigned merchandisers. Requirements: Reliable...

  • Retail Merchandising Team Supervisor

    4 weeks ago

    Canada ORTHO-TEAM AG Full time

    Location(s): ORTHO-TEAM AG is currently seeking a Retail Merchandising Team Supervisor - Part Time (PT) for the execution of grocery relines and resets. What We Offer: $18/h compensation. Availability: Monday through Thursday Mornings/Days. Flexible Scheduling Key Responsibilities: Executing resets and relines by interpreting and implementing...

  • Culinary Team Supervisor

    4 weeks ago

    Canada Vail Resorts Full time

    Join Our Culinary Leadership TeamAt Vail Resorts, we pride ourselves on being recognized as one of the World's Most Innovative Companies. As a Culinary Team Supervisor, you will play a crucial role in delivering exceptional dining experiences.Position OverviewAs a Culinary Team Supervisor, you will oversee restaurant operations, ensuring high standards of...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans Limited Full time

    Retail Team Supervisor (Full Time)Full-timeBusiness Type: Retail StoreDepartment ID: ReitmansJob Type: New PositionStatus: PermanentReitmans, a prominent Canadian women's fashion retailer that promotes self-acceptance and inclusivity, is seeking a Retail Team Supervisor. With a presence of over 230 locations across the country, we are dedicated to providing...

  • Retail Team Supervisor

    4 weeks ago

    Canada Mapleviewcentre Full time

    Retail Team Supervisor at MapleviewcentreAre you enthusiastic about retail and enjoy leading a team? Mapleviewcentre is on the lookout for a dedicated Retail Team Supervisor to assist in driving sales and enhancing customer satisfaction. If you possess previous leadership experience, a proven sales history, and a commitment to customer service, this position...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans ( Canada ) Limited Full time

    Become a Retail Team Supervisor at Reitmans (Canada) Limited.Are you enthusiastic about fashion and skilled in team leadership? This role is an excellent fit for you. As a Retail Team Supervisor, you will collaborate closely with the Store Manager to foster a positive and inclusive atmosphere within the team. Your key responsibilities will encompass...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans ( Canada ) Limited Full time

    Position OverviewRetail Team SupervisorAre you enthusiastic about the fashion industry and excel at guiding a team? This role may be the perfect fit for you.In the capacity of Retail Team Supervisor, you will collaborate closely with the Store Manager and assist the Management Team in fostering a collaborative environment that emphasizes inclusivity and...

  • Retail Team Supervisor

    4 weeks ago

    Canada Mountain Warehouse Ltd Full time

    Comprehensive benefits plan for employees working a minimum of 24 hours per week. Contribution towards Bike Pass (Dependent on hours worked and availability) Up to $800 for all staff members. 50% Staff Discount with a Premier Outdoor Retailer. Monthly Performance Bonus Program. Employee Referral Bonus. Role Overview: As a Retail Team Supervisor, you...

  • Team Supervisor

    4 weeks ago

    Canada Voala Full time

    Empowering Lives Through ServiceVolunteers of America Los Angeles (VOALA) is a dedicated non-profit organization focused on providing essential human services to individuals in need, fostering family stability, and enhancing community well-being.Our organization offers a diverse range of social services in the Los Angeles area, including educational...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans Limited Full time

    Position: Retail Team SupervisorEmployment Type: Full TimeBusiness Type: Retail StoreStatus: PermanentAt Reitmans Limited, we are dedicated to crafting apparel that empowers individuals to express their unique style and personality. Our belief is that every outfit holds the potential for self-expression, and we take pride in our community's appreciation for...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans ( Canada ) Limited Full time

    Retail Team Supervisor (Full time) - Brantford Commons Full-time Business Type: Store - Reitmans Department ID: Reitmans - Brantford Job Type: New Position - Stores Status: Permanent With over 230 locations nationwide, Reitmans is at the forefront of Canadian women's fashion, promoting self-acceptance and inclusivity to a dedicated and expanding...

  • Retail Team Supervisor

    4 weeks ago

    Canada Roots Corp. Full time

    Are you passionate about retail and looking to step into a supervisory position? Roots Corp. is on the lookout for a Retail Team Supervisor to enhance our vibrant workforce. In this role, you will collaborate closely with the Store Manager to boost sales and deliver outstanding customer experiences. If you are committed to retail excellence and eager to...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans Limited Full time

    Retail Team Supervisor (Part Time)Part-timeBusiness Type: Store - ReitmansDepartment ID: Reitmans - Timmins Square SCJob Type: New Position - StoresStatus: PermanentWith over 230 locations nationwide, Reitmans is at the forefront of Canadian women's fashion, promoting self-acceptance and inclusivity to a dedicated customer base. We believe that great fashion...

  • Merchandising Team Supervisor

    4 weeks ago

    Canada Princess Auto Full time

    Become a part of our dynamic team at Princess AutoPosition Summary:We are seeking a Night Supervisor (Team Leader Trainee) dedicated to enhancing the customer shopping experience. In this role, you will oversee a team, impart product knowledge, facilitate training, and maintain a secure working environment. Your duties will encompass merchandising...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans ( Canada ) Limited Full time

    Retail Team Supervisor (Full time) Employment Type: Full-time Business Type: Retail Store Department: RW & Co. Job Type: New Role Employment Status: Permanent At RW &CO., we are dedicated to crafting apparel that empowers individuals to express their unique style. Our belief is that every outfit opens up a world of possibilities, and we cherish the...

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans Limited Full time

    Position: Retail Team SupervisorCompany: Reitmans (Canada) LimitedJob Type: Part-TimeBusiness Type: Retail StoreStatus: PermanentAbout Us: At RW&CO., we pride ourselves on providing stylish clothing for both men and women. Our collections are thoughtfully curated, emphasizing quality and attention to detail. We are a team of curious, customer-focused...

  • Merchandising Team Supervisor

    4 weeks ago

    Canada Pt Connections Full time

    Location: Pt Connections is seeking a Part-Time Merchandising Team Supervisor to oversee grocery relines and resets execution. Schedule: Flexible hours available, primarily Monday through Thursday mornings and days. Key Responsibilities: Establish and nurture relationships with Pt Connections Management, Store Management, and assigned merchandisers....

  • Retail Team Supervisor

    4 weeks ago

    Canada Reitmans ( Canada ) Limited Full time

    Exciting Opportunity at ReitmansIf you are enthusiastic about fashion and have a knack for guiding a team, this position is ideal for you. As a Retail Team Supervisor at Reitmans, you will collaborate closely with the Store Manager to foster a positive and inclusive team atmosphere. Your duties will encompass driving sales, overseeing performance, and...

  • Team Supervisor at FunEx Canada

    4 weeks ago

    Canada FunEx Canada Full time

    FunEx Canada is seeking a dedicated Team Supervisor to enhance our operations.We are in search of enthusiastic, approachable, and sociable individuals to fill this vital role. This position is ideal for someone looking to gain valuable experience while contributing to a vibrant work environment.Please ensure you read the entire listing before applying.What...

  • Production Team Supervisor

    4 weeks ago

    Canada American Iron & Metal Co Full time

    American Iron and Metals Company (AIM) stands as a prominent global authority in the metals recycling sector, boasting over 125 locations and a workforce of 3,500 dedicated employees across the globe. Our sustained success over the past eight decades is a testament to the commitment of our team members and the unwavering trust of our clientele.Join the AIM...