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Operations Manager

2 months ago

Simcoe, Canada BarBurrito Full time
About the Role

We are seeking a highly motivated and organized Operations Manager to join our team at BarBurrito. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we maintain the highest standards of quality and customer service.

Key Responsibilities
  • Service Development: Determine the types of services to be offered and implement operational procedures to ensure seamless execution.
  • Performance Management: Conduct regular performance reviews to assess employee performance and provide constructive feedback.
  • Inventory Management: Organize and maintain inventory levels to minimize waste and optimize stock levels.
  • Health and Safety: Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Supplier Negotiations: Negotiate arrangements with suppliers for food and other supplies to secure the best possible deals.
  • Client Relations: Negotiate with clients for catering or use of facilities to drive revenue growth.
  • Customer Service: Address customer complaints or concerns in a professional and timely manner.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and productivity.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a similar role.
Work Environment

As an Operations Manager at BarBurrito, you will work in a fast-paced environment with a high level of pressure to meet deadlines and deliver results. You will be required to work independently and as part of a team to achieve our goals.

Personal Qualities
  • Client Focus: You will be responsible for ensuring that our customers receive exceptional service and that their needs are met.
  • Interpersonal Skills: You will work closely with employees, suppliers, and clients, requiring strong interpersonal skills to build relationships and communicate effectively.
  • Flexibility: You will be required to adapt to changing circumstances and priorities, demonstrating flexibility and a willingness to learn.
  • Reliability: You will be responsible for ensuring that our operations run smoothly and efficiently, requiring a high level of reliability and attention to detail.
Support for Newcomers and Refugees

We are committed to supporting newcomers and refugees in their transition to Canada. As an Operations Manager, you will be responsible for providing awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous People

We are committed to supporting Indigenous people in their career development. As an Operations Manager, you will be responsible for offering mentorship, coaching, and/or networking opportunities for Indigenous workers.

Support for Visible Minorities

We are committed to supporting visible minorities in their career development. As an Operations Manager, you will be responsible for offering mentorship programs that pair members of visible minorities with experienced employees.

Work Term: Permanent

Work Language: English

Hours: 30 hours per week