Service Advisor

1 week ago

Prince George, British Columbia, Canada Velocity Truck Centres Canada Full time
Service Advisor Opportunity at Velocity Truck Centres Canada

Velocity Truck Centres Canada is seeking a skilled Service Advisor to join our team at our Prince George, BC location. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide exceptional customer service, greeting customers, booking appointments, and scheduling repairs.
  • Create accurate estimates and invoices.
  • Sell recommended repairs and services to customers.
  • Follow up with customers to ensure satisfaction and address any concerns.
  • Explain all work performed and charges to customers.
Requirements:
  • Excellent customer service skills, both in person and over the phone.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize multiple tasks and work in a fast-paced environment.
  • Confidence using computer systems and scheduling tools.
  • Previous experience in the automotive or trucking industry is an asset.
  • High School Diploma required.
About Velocity Truck Centres Canada:

We are a leading provider of sales, vehicle maintenance, parts, collision, and financing services to the industry. Our values of Speed, Value, and Trust drive our commitment to exceptional customer service and support. With 18 branches in Alberta and British Columbia, and over 100 branches globally, we offer career growth opportunities and a dynamic work environment.

We are an equal opportunity employer and welcome applications from qualified candidates.

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