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Retail Operations Supervisor

3 months ago

Surrey, British Columbia, Canada 1099700 B.C Ltd Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily activities of our retail establishment. This position requires a strong leader who can manage staff effectively and ensure exceptional customer service.

Educational Requirements
  • Completion of Secondary (high) school graduation certificate is mandatory.
Work Environment

This role is situated within a dynamic retail business, where customer satisfaction and operational efficiency are paramount.

Key Responsibilities
  • Delegate tasks to sales personnel to optimize performance.
  • Recruit, train, and develop staff to enhance team capabilities.
  • Create and manage work schedules to ensure adequate coverage.
  • Address and resolve customer inquiries, complaints, and inventory challenges.
  • Maintain organized inventory and ensure stock levels meet demand.
  • Supervise and coordinate the activities of a team of 3-4 employees.
Supervisory Responsibilities

Direct oversight of a small team, fostering a collaborative work environment.

Experience Requirements

Applicants should possess 1 to 2 years of relevant experience in a supervisory role within the retail sector.

Employment Details
  • Type of Employment: Permanent
  • Working Language: English
  • Hours: 40 hours per week