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Toronto, Ontario, Canada dentalcorp Full timeAbout Us:Royal York Dental is a leading dental practice in Etobicoke, dedicated to providing exceptional oral health care to our patients. With over 50 years of experience, we've established a reputation for excellence in general dentistry, cosmetic enhancements, reconstructive procedures, and oral surgery.The Opportunity:We're seeking a skilled Treatment...
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Treatment Coordinator
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Patient Treatment Specialist
3 months ago
About Us:
At DentalCorp, our foremost goal is to provide exceptional oral health services to our clientele. We have been dedicated to enhancing the well-being of our community for many years.
Our commitment extends beyond just dental services; we actively engage in supporting local initiatives and charities. Our comprehensive offerings—including general dentistry, aesthetic enhancements, restorative treatments, and surgical procedures—demonstrate our enthusiasm for fostering healthy, radiant smiles. We take pride in being a reliable choice for families seeking dental care.
The Opportunity:
We are in search of a Treatment Coordinator to enhance our operations. In this role, you will be responsible for effectively conveying treatment alternatives and their associated costs to our patients. You will act as the bridge between our dental professionals and patients, collecting essential information from new patients, collaborating on treatment strategies, and presenting these strategies to our clientele.
We seek an individual who possesses a solid understanding of various treatments, timelines, and is adept at negotiating financial arrangements with clients. Furthermore, you will create a welcoming atmosphere for patients, particularly those who may have concerns regarding dental expenses.
In this position, you will also coordinate with other offices involved in patient care and manage internal accounting tasks to support our practice's financial objectives. If you are passionate about patient care and possess strong communication and organizational skills, we would be pleased to consider you for this role.
Schedule: Full-Time
Monday to Friday - 7:30am to 5:30pm Alternating Saturday - 7:30am to 1:30pmBenefits of Joining Our Team:
Competitive salary Complimentary on-site parking for employees Comprehensive rewards package that includes discounts on various services and activities, such as an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a wide range of discounted entertainment, hotels, products, and services Employee and Family Assistance Program (EFAP) providing confidential, short-term counseling and advisory services Opportunities for professional development to advance your career in dentistry, including access to industry-leading continuing education Participation in social and continuing education events to network with dental professionals Emphasis on work-life balance and flexibility Access to advanced technology to deliver optimal oral careResponsibilities:
Attend comprehensive examinations to assess patient treatment needs and, when necessary, participate in follow-up exams Ensure patients comprehend their treatment plans Address objections to proposed treatments Present case fees and financial options to patients Educate patients about their dental benefits as needed Contribute to team meetings by providing essential information for customer service and case acceptance Prepare for daily meetings by reviewing patients with outstanding treatment needs Determine dental benefit eligibility and payment estimates to facilitate financial arrangements Ensure patients are informed about their financial responsibilities Maintain a tidy and welcoming consultation area Assist in developing systems to streamline patient care Complete assigned daily task checklists Encourage satisfied patients to provide referrals or testimonials Express gratitude to patients who have positively impacted the practice Utilize administrative time effectively to prepare for upcoming responsibilitiesAbout You:
In-depth knowledge of dentistry with the ability to explain procedures clearly Excellent verbal and written communication skills Proficient in computer systems and familiar with dental software Strong customer service skills and telephone etiquette Self-driven with the ability to work independently Effective influencing and negotiation skills Exceptional organizational abilities Creative problem-solving skills Understanding of scheduling and financial systems Ability to thrive in a collaborative environment Capacity to take initiative and responsibility for tasks