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District Operations Specialist

2 months ago

Thunder Bay, Ontario, Canada H&R Block Full time

H&R Block is seeking a dedicated District Operations Coordinator to contribute to our mission of providing exceptional client service and operational excellence.

In this role, you will play a vital part in supporting District Managers and ensuring the smooth running of our offices across the district.

  • Your Responsibilities:
  • Provide comprehensive support to District Managers in optimizing district operations and resolving operational challenges effectively.
  • Lead staff training initiatives, uphold high client service standards, and oversee office setup procedures.
  • Spearhead talent acquisition efforts by recruiting, interviewing, hiring, and onboarding new team members to support office operations.
  • Manage office schedules, assets, and ensure compliance with all relevant regulations.
  • Contribute to training and development programs and analyze operational reports to identify areas for improvement.

Qualifications:

  • Proven experience in customer-focused industries.
  • Exceptional organizational skills, the ability to multitask effectively, and a strong problem-solving aptitude.
  • Demonstrated ability to work independently, deliver results, and adapt to changing project demands.
  • Excellent interpersonal and communication skills, fostering positive relationships with colleagues and clients.
  • Proficiency in Microsoft Office Suite and the ability to utilize various software applications.