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Operations Manager

2 months ago

Delta, British Columbia, Canada Perfection Nail Full time
Job Title: Operations Manager

We are seeking a highly skilled Operations Manager to join our team at Perfection Nail. This is a permanent position with a focus on managing daily operations, customer service, and staff supervision.

Key Responsibilities:
  • Manage Daily Operations: Direct and control daily operations, ensuring seamless execution of tasks and activities.
  • Evaluate Daily Operations: Regularly evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Plan and Organize: Plan and organize daily operations, including scheduling, resource allocation, and task delegation.
  • Staff Supervision: Supervise and train staff, providing guidance and support to ensure they meet performance expectations.
  • Customer Service: Provide exceptional customer service, addressing customer complaints and concerns in a timely and professional manner.
  • Marketing and Sales: Develop and implement marketing strategies to drive sales and revenue growth.
  • Financial Management: Manage budgets and inventory, ensuring accurate financial reporting and compliance with company policies.
Requirements:
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
  • Language: English
  • Work Hours: 30 to 40 hours per week
Work Environment:
  • Fast-Paced Environment: Work in a fast-paced environment, requiring adaptability and flexibility.
  • Attention to Detail: Maintain attention to detail, ensuring accuracy and quality in all tasks and activities.
Personal Qualities:
  • Client Focus: Demonstrate a client-focused approach, prioritizing customer needs and satisfaction.
  • Flexibility: Exhibit flexibility, adapting to changing circumstances and priorities.
  • Judgement: Apply sound judgement, making informed decisions that align with company goals and objectives.
  • Organized: Demonstrate organizational skills, prioritizing tasks and managing time effectively.
  • Reliability: Exhibit reliability, meeting commitments and deadlines.