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Front Office Associate

2 months ago

Sarnia, Ontario, Canada Leon's Furniture Full time

About Leon's Furniture

Leon's Furniture is a leading home furnishings retailer in Canada, known for its wide selection of high-quality furniture and exceptional customer service.

Job Summary

We are seeking a highly motivated and customer-focused Front Office Associate to join our team. As a Front Office Associate, you will be responsible for delivering a world-class customer experience, providing exceptional support to our customers, and contributing to the success of our store.

Key Responsibilities

  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer accounts, including processing transactions and resolving any discrepancies.
  • Assist with various accounting and financial tasks, including data entry and reconciliations.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.
  • Participate in ongoing training and development to improve skills and knowledge.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Exceptional organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.

What We Offer

  • A competitive salary and benefits package, including health and dental coverage.
  • A generous employee discount program, allowing you to save on our wide selection of furniture and home decor items.
  • Ongoing training and development opportunities, to help you grow and succeed in your career.
  • A dynamic and supportive work environment, with a team of experienced and knowledgeable colleagues.