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Food Service Team Lead

2 months ago

Municipal District of Rocky View No, Canada Arby's FC 25 Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Arby's FC 25. As a key member of our management team, you will be responsible for overseeing the daily operations of our food service department.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and direct a team of food service staff to ensure seamless execution of our menu offerings and exceptional customer service.
  • Quality Control: Ensure that all food and service meet our high standards of quality, safety, and presentation.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage to optimize inventory levels and minimize waste.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and customer feedback to inform business decisions.
  • Work Scheduling: Establish and manage work schedules to ensure adequate staffing levels and optimal productivity.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 1 year to less than 2 years of experience in a food service management role.
  • Work Environment: Fast-paced environment with a combination of sitting, standing, and walking.
  • Physical Demands: Standing for extended periods.
  • Language: English.
  • Work Hours: 32 hours per week.