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Chief Engagement Officer
3 months ago
Reporting to the Vice President of Strategy, Communications, and Stakeholder Relations, the Director of Engagement is essential in driving the strategic objectives of the Royal Victoria Regional Health Centre (RVH). This position merges proficiency in governmental relations, public affairs, and corporate communications to effectively connect with both internal and external stakeholders, as well as government officials, to bolster RVH's reputation and achieve key strategic goals.
This strategic leader will oversee a team responsible for crafting comprehensive advocacy and communication strategies, tools, and initiatives, while collaborating with a diverse range of partners, including patients and their families, volunteers, donors, community members, government entities, and the media. Responsibilities include the formulation and execution of strategies aimed at propelling RVH's significant capital expansion projects, managing internal and external communications, crisis management, media relations, special initiatives, event coordination, and leveraging social and digital media.
The Director will serve as a representative in the absence of the Vice President, providing guidance and support to the President & CEO and the Senior Leadership Team.
Educational Qualifications:
- A university degree in Communications, Public Relations, Political Science, Public Policy, or a related discipline.
Professional Experience:
- A minimum of 7 years in government relations, public affairs, or corporate communications, with at least 3 years in a leadership capacity.
- Experience in public sector environments is preferred (provincial-level experience is an asset).
- Proven track record in lobbying, advocacy, or public relations.
Key Competencies:
- In-depth understanding of the healthcare sector, governmental frameworks, advocacy, and legislative processes in Ontario.
- Strategic mindset with the capability to enhance brand visibility and communicate critical information through targeted campaigns.
- Exceptional communication skills, including writing, editing, presenting, and articulating messages effectively.
- Demonstrated leadership abilities, including supporting, coaching, mentoring, and motivating teams to achieve performance targets; effective team-building skills.
- Results-driven and proactive leadership style with strong decision-making and innovative problem-solving capabilities.
- Strategic and analytical thinker who can swiftly evaluate situations and complex issues, developing both short-term and long-term strategies that address current challenges and opportunities.
- Proficient in crisis management, adept at handling reputational risks and stressful situations with composure, tact, and diplomacy; skilled in collaborating with diverse partners, including the public, government officials, media, and executive leadership.
- Ability to advocate for and communicate change amidst shifting priorities while ensuring accountability for self and others.
- Strong external relationship-building skills, crucial for the organization's success; presents a positive image of both self and the organization to all stakeholders.
- Excellent organizational and project management skills to oversee complex initiatives and identify key collaborators.
- Solid understanding of communication technologies and a proven ability to utilize digital and social media platforms to achieve organizational objectives.
- Thrives in a dynamic, fast-paced environment.
- Competent in budgeting and possesses sound business judgment.
As a Regional Health Centre, RVH operates continuously to provide essential patient care. Therefore, availability for weekdays, weekends, and all shifts—days, evenings, and nights—may be required depending on the specific program.
