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Food Service Team Lead
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Food Service Supervisor
2 months ago
We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.
Key Responsibilities- Leadership and Supervision
- Supervise and coordinate the activities of staff who prepare and portion food
- Train staff in job duties, sanitation, and safety procedures
- Establish methods to meet work schedules and ensure that food and service meet quality control standards
- Customer Service
- Address customers' complaints or concerns in a professional and courteous manner
- Ensure that customers receive exceptional service and that their needs are met
- Operations and Administration
- Prepare budget and cost estimates
- Maintain records of stock, repairs, sales, and wastage
- Prepare and submit reports
- Team Management
- Supervise and check delivery of food trolleys
- Establish work schedules and ensure that staff are aware of their responsibilities
- Education
- Secondary (high) school graduation certificate
- Work Experience
- 1 year to less than 2 years of experience in a food service environment
- Skills and Abilities
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and under pressure
- Attention to detail and ability to multitask
The Food Service Supervisor will work in a fast-paced environment with a combination of sitting, standing, and walking. The ability to stand for extended periods is required.
What We Offer- Competitive Salary
- Benefits Package
- Opportunities for Advancement
