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Bilingual IT Systems Analyst
2 months ago
Job Summary
Brandt Group of Companies is seeking a highly skilled Bilingual IT Systems Analyst to join our IT/IS team. The successful candidate will play a critical role in the implementation, maintenance, and support of our VoIP (Voice over Internet Protocol) systems.
About the Role
The ideal candidate should have a strong background in IT, networking, and VoIP technologies. Key responsibilities include:
- VoIP System Installation: Install, configure, and maintain VoIP systems and equipment, including network equipment and phones.
- Configuration: Configure VoIP systems to ensure seamless integration with existing network infrastructure.
- Technical Support: Provide technical support to end-users and clients regarding VoIP system functionality, troubleshooting, and issue resolution.
- Network Integration: Integrate VoIP and collaboration solutions with existing network infrastructure to ensure seamless communication across the organization.
- Quality Assurance: Monitor and maintain the quality and reliability of VoIP services, addressing performance issues and implementing improvements as needed.
- Training: Conduct training sessions for end-users and staff to ensure they can effectively use the VoIP systems.
- Troubleshooting: Diagnose and resolve hardware and software issues related to VoIP systems, including call quality problems and connectivity issues.
- Vendor Relations: Collaborate with VoIP system vendors to resolve technical issues and procure necessary hardware and software.
Requirements
The successful candidate will have a strong background in IT, networking, and VoIP technologies, with excellent communication and problem-solving skills. Experience with VoIP system installation, configuration, and maintenance is essential.
