Sales Support Associate III

2 weeks ago


PointeClaire, Quebec, Canada Tapestry Full time

Job Summary:

The Sales Support Associate role is a key component of the store's success and efficiency, focusing on providing excellent customer service and maintaining a well-organized sales floor.

Key Responsibilities:

  • Greet customers warmly and engage with them to ensure a positive shopping experience.
  • Operate the cash register accurately and efficiently to process transactions.
  • Maintain a clean and organized sales floor, including the cash wrap area.
  • Assist with stockroom tasks, such as receiving shipments and organizing inventory, to ensure a smooth and efficient supply chain.
  • Replenish the sales floor and execute visual merchandising to create an attractive and inviting shopping environment.

Competencies:

  • Drive For Results: Meet sales targets and contribute to the store's success.
  • Customer Focus: Provide exceptional customer service and ensure customer satisfaction.
  • Creativity: Develop innovative solutions to sales floor challenges.
  • Interpersonal Savvy: Build strong relationships with customers and colleagues.
  • Learning on The Fly: Adapt to changing sales floor conditions and learn from experiences.
  • Perseverance: Overcome obstacles and achieve sales floor goals.
  • Dealing with Ambiguity: Handle uncertain situations and make informed decisions.

Requirements:

  • 1-3 years of retail experience.
  • Basic computer skills.
  • Ability to lift and carry up to 25 pounds.
  • High school diploma or equivalent.

About Tapestry, Inc.:

Tapestry, Inc. is a leading global consumer products company with a portfolio of brands, including Coach. We are committed to hiring and developing top talent and creating a diverse and inclusive work environment.


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