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Retail Store Manager
2 months ago
We are seeking a highly motivated and organized Retail Store Supervisor to join our team at 2503397 ONTARIO INC.
Job Summary:The Retail Store Supervisor will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and maintaining a high level of sales performance.
Key Responsibilities:- Leadership: Supervise and coordinate the activities of sales floor staff, providing guidance and support to ensure excellent customer service and sales performance.
- Operations: Manage store inventory, including ordering merchandise, authorizing returns, and maintaining accurate records.
- Customer Service: Ensure a positive customer experience by resolving issues, answering questions, and providing excellent service.
- Reporting: Prepare and submit regular reports on sales volumes, merchandising, and personnel matters.
- Team Management: Hire, train, and develop staff to ensure a high-performing team.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
- Experience: 1 year to less than 2 years of retail management experience.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership skills.
The Retail Store Supervisor will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ideal candidate will be able to work under pressure, meet tight deadlines, and handle heavy loads.
Personal Suitability:- Accurate: Ability to maintain accurate records and reports.
- Client Focus: Strong customer service skills and ability to resolve issues.
- Efficient Interpersonal Skills: Ability to work effectively with staff, customers, and management.
- Excellent Oral Communication: Strong communication skills, both written and verbal.
- Flexibility: Ability to adapt to changing situations and priorities.
- Organized: Ability to prioritize tasks, manage time, and maintain a high level of organization.
- Reliability: Ability to maintain a high level of reliability and dependability.
- Team Player: Ability to work collaboratively with staff and management.
The primary language of work is English.
Work Hours:The Retail Store Supervisor will work 35 hours per week.