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Hotel Operations Supervisor

2 months ago


Drumheller, Canada Badlands Motel Full time
Hotel Managing Supervisor

We are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team at Badlands Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish and maintain work schedules and procedures to ensure efficient hotel operations.
  • Prepare and submit reports to management on hotel performance and any issues that may arise.
  • Assist guests with special needs and ensure that their stay with us is comfortable and enjoyable.
  • Co-ordinate, assign and review work to ensure that tasks are completed on time and to a high standard.
  • Hire and train staff in job duties, safety procedures and company policies to ensure that they are equipped to provide excellent service to our guests.
  • Maintain the operation of computer systems, equipment and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to ensure that our hotel is well-stocked and that our guests have everything they need.
Requirements:
  • 1-2 years of experience in a supervisory role in a hotel or motel setting.
  • Excellent communication and interpersonal skills to ensure that you can effectively communicate with guests, staff and management.
  • Ability to work in a fast-paced environment and to prioritize tasks to meet deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.
  • Team player with a positive attitude and a commitment to providing excellent customer service.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and fast-paced environment.
  • The chance to develop your skills and experience in a supervisory role.
  • A fun and supportive work environment.