Admissions Officer

About Olds College of Agriculture & Technology

Established in 1913, Olds College of Agriculture & Technology has been delivering high-quality, hands-on education for over a century. Through our core programming, including continuing education, online and blended learning, we provide accessible educational opportunities within Alberta and beyond. We are passionate about the Agriculture industry. Through our applied research and integrated learning, we are proud to be Canada's Smart Agriculture College, specializing in agriculture, agrifood, horticulture, land and environmental stewardship. We work closely with industry to advance and adapt our programming to ensure our graduates have the skills to succeed.

The Opportunity - Admissions Officer (AUPE Student Services Officer)

Admissions Officers are key members of the Admissions and Recruitment team at the College and are responsible for analyzing and evaluating student applications and supporting documentation for the purposes of admission to the College. Admissions Officers are expected to use independent judgment and analysis, and maintain confidentiality in all aspects of the admissions process from inquiry to enrolment at the College. Admissions Officers must be highly organized and follow best practices relating to customer service and sales to achieve goals.

Key Responsibilities:

• Assist applicants by responding to questions about admissions requirements and application procedures
• Review and evaluate prospective student applications using independent judgment and analysis to determine eligibility for admission
• Support students with problem-solving, solution finding and barrier identification/removal
• Make admissions decisions and communicate those decisions to applicants in a friendly and professional manner
• Communicate and build relationships with applicants to help them navigate the admissions process and to convert those applicants into registered Olds College students
• Maintain accurate student records in the Banner Student Information System and track applicant progression through the admissions process
• Develop and implement strategies along with other members of the Recruitment and Admissions team to increase qualified applicants and conversion
• Manage application processes for academic programs as assigned
• Ensure a thorough knowledge of applicable College policies
• Understand academic programs to effectively communicate and provide guidance and admission decisions
• Continually evaluate program goals and application progress.
• Liaise with faculty, departments, students, parents, agents, counselors, and other public agencies to implement admissions strategies
• Utilize reporting software to provide statistical reporting on applications and admissions as required
• Assist with Olds College recruitment activities and on-campus events as required
• Contribute to the development of marketing and communication materials to promote the college and its programs as required
• May be required to work with the Olds College International Student Experience Coordinator to monitor study permit conversion trends and implement strategies to maximize conversion
• Other duties as assigned or required

Requirements:

• A post-secondary degree in a related field with three or more years of recent and relevant experience; an equivalent combination of education and experience may be considered
• Demonstrated ability to effectively communicate and interact with empathy, understanding, and respect of diverse and divergent perspectives, behaviours, and experiences.
• Excellent interpersonal skills and ability to navigate difficult and complex conversations with applicants, students, faculty, and staff.
• Ability to exercise sound judgment; a creative and resourceful problem solver
• Ability to prioritize and work effectively within tight timelines and competing priorities.
• Friendly and energetic with excellent communication skills
• Prior experience working with a Student Information or CRM (e.g. Banner) is considered an asset.
• Demonstrate excellent computer skills and proficiency with statistics
• From time to time, travel may be required to meet with students and stakeholders

Conditions of Employment:

• Current Criminal Reference check that is free of any offenses.
• A valid and unrestricted driver's license.
• This position may be required to work evenings and weekends.
• This position is expected to be knowledgeable of and follow College policies
• Preference given to Canadian citizen or Permanent Resident.

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