Hotel Receptionist

6 days ago


Clairmont, Alberta, Canada Redwood Inn & Suites Full time
Job Summary

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at Redwood Inn & Suites. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Responsibilities
  • Guest Registration: Register arriving guests, assign rooms, and ensure all necessary information is accurately recorded.
  • Reservation Management: Process room reservations, cancellations, and changes in a timely and efficient manner.
  • Departure Procedures: Calculate charges, receive payments, and ensure a seamless departure process for our guests.
  • Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
  • Communication: Answer telephone calls, relay messages, and provide excellent customer service to our guests.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Environment: Fast-paced environment with extended periods of standing.
  • Training: Will train the successful candidate.
  • Language: English.
  • Work Hours: 40 hours per week.

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