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Administrative Assistant

2 months ago

Toronto, Ontario, Canada North York General Hospital Full time

Job Summary

The North York General Hospital is seeking a highly skilled and organized Medical Secretary to join our dynamic team in the Family Medicine Clinic. As a key member of our administrative staff, you will provide exceptional support to our healthcare professionals, patients, and families.

Key Responsibilities

  • Provide administrative support to the Family Medicine Clinic, including registering patients, scheduling appointments, and monitoring appointment volumes.
  • Coordinate and triage telephone calls and inquiries, ensuring timely and effective communication with patients and staff.
  • Transcribe and process physicians' written orders, notify relevant staff and departments, and maintain accurate documentation.
  • Process requisitions, maintain patient records, and follow up on outstanding information, such as test results and follow-up appointments.
  • Maintain a clean and organized work environment, adhering to hospital policies and procedures.
  • Communicate effectively with staff, patients, families, and external parties, ensuring seamless coordination of care.
  • Assume responsibility for identifying and advancing issues and concerns with the Clinical Team Manager or Registered Nurse in a timely manner.
  • Compile and disseminate materials related to program activity, prepare statistics, reports, and discharge instructions, and manage unit supplies and services.

Requirements

  • Ontario Secondary School Diploma or equivalent.
  • Medical Secretary/Medical Office Assistant certificate or equivalent.
  • Working knowledge of medical terminology.
  • Minimum of one year of comparable office experience, preferably in a medical or surgical setting.
  • Experience working in a family medicine clinic setting.
  • Demonstrated experience in Microsoft Suite, including Word, Excel, PowerPoint, MS Teams, and Outlook.

What We Offer

As a valued member of our team, you will enjoy a highly competitive total compensation package, including pay in lieu of benefits, vacation pay, and the opportunity to join the Hospital Pension Plan.