Senior Business Analyst

3 hours ago

Toronto, Ontario, Canada University of Toronto Full time
About the Role

We are seeking a highly skilled Senior Business Analyst to join our team at the University of Toronto. As a key member of our IT department, you will play a critical role in analyzing business needs and developing innovative solutions to drive business growth and improvement.

Key Responsibilities
  • Lead and plan IT projects to ensure timely and successful delivery
  • Develop and implement business system processes to improve efficiency and productivity
  • Analyze existing service and process procedures to identify areas for improvement
  • Document business requirements and develop project schedules
  • Oversee the intake process for new project and change requests
  • Provide advice and data to support the development of business cases and analytics
Requirements
  • Bachelor's Degree in a related field, plus completed certificates or training in business analysis, risk management, project management, and technical/business writing
  • Minimum five years of direct experience in overseeing and analyzing complex IT initiatives
  • Minimum five years of experience leading the investigation and development of business solutions
  • Demonstrated experience with data analysis and data modeling, requirements gathering, documentation techniques, and writing technical specifications
  • Proficiency with MS Visio and MS Office 365, including MS Teams, SharePoint, Forms, Power Automate, and Power Apps
  • Experience with change management concepts and practical application
  • Demonstrated experience in business process analysis, identifying waste and pain points, and new service design
  • Demonstrated experience reviewing design specifications and coordinating feedback from stakeholders
  • Demonstrated experience creating documentation for new and existing solutions
Assets
  • PMP, CBAP, or similar PMI/IIBA credentials
  • Knowledge of PHIPA, HIPAA, and AODA guidelines
  • Familiarity with Lean process design
  • Previous experience working in an Agile development project and SOA methodology
  • Previous experience and familiarity with the University environment, governance, and policies
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced business analyst looking for a new challenge, we encourage you to apply.

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