Personal Shopper Assistant

1 month ago

Hamilton, Ontario, Canada Fortinos Full time

Why is this role important?

At Fortinos, our Personal Shoppers play a vital role in delivering a personalized shopping experience to our customers. They are responsible for accurately filling customer e-commerce orders with quality products, ensuring a seamless and efficient experience.

What you'll do:

  • Provide exceptional customer service by assisting with general questions and maintaining a positive environment.
  • Shop for customers by accurately selecting and packing their orders.
  • Process customer transactions accurately using debit, credit, cash, and gift cards.
  • Communicate with customers to ensure order accuracy or to inquire about product substitutions.

Who you are:

  • A team player with attention to detail and a passion for delivering excellent customer service.
  • Driven and able to work independently in a fast-paced environment.
  • Resourceful and courteous when resolving customer questions.
  • Motivated to learn new things and take on new challenges.

Experience you bring:

  • No previous experience is required. We provide comprehensive training to set you up for success.

What you bring:

  • Flexibility to work a variety of hours, including days, evenings, nights, and weekends.
  • Able to move up to 50lbs and maintain constant mobility throughout your shift.

How You'll Succeed:

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well-trained staff, store cleanliness, and above all, superior, friendly customer service. If you share our values and are open-minded, responsive to change, and up to the challenges provided in a fast-paced retail environment, we encourage you to apply today.

We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

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