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Customer Service Operations Leader
3 months ago
- Compensation: $118,000 per year / 40 hours weekly
- Employment Type: Permanent, Full-time
- Work Location: On-site position with no remote work options available.
This role requires presence at the workplace. Remote work is not an option.
Key Responsibilities- Recruit, train, guide, and inspire team members.
- Lead and support staff in the creation and execution of service quality evaluation strategies.
- Deliver customer service oversight for a team ranging from 5 to 10 individuals.
- Background in telecommunications.
- Expertise in operations management.
- Fast-paced work setting.
- Ability to perform under pressure.
- Detail-oriented.
- Customer-focused.
- Strong interpersonal skills.
- Highly organized.
- Dependable.
- Collaborative team member.
Applicants must meet the following:
- Must be a Canadian citizen, or a permanent or temporary resident of Canada.
- Must possess a valid Canadian work permit.
Applications from individuals not authorized to work in Canada will not be considered.
Application Deadline#J-18808-Ljbffr