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Customer Service Representative in Retail

3 months ago


Whitehorse, Yukon, Canada Cubbon Building Centre Ltd Full time
Job Overview

We are seeking a dedicated Retail Sales Associate to join our team at Cubbon Building Centre Ltd. This position is ideal for individuals who thrive in a fast-paced environment and are passionate about providing exceptional customer service.

Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 40 hours per week
Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year in a retail setting
Work Environment
  • Location: Urban area
  • Service Type: On-site customer service
  • Industry: Hardware store
Key Responsibilities
  • Manage cash register operations efficiently.
  • Utilize computerized inventory systems for record keeping and reordering.
  • Provide knowledgeable advice regarding merchandise.
  • Assist in the visual presentation of products.
  • Quote prices, credit terms, warranties, and delivery schedules.
  • Engage with customers to understand their needs and preferences.
  • Maintain accurate sales records for inventory management.
  • Prepare items for sale or rental.
Product Categories
  • Appliances
  • Building materials (excluding lumber)
  • Drapery and yard goods
  • Flooring
  • Home electronics
  • Lamps and lighting fixtures
  • Lumber and plywood
  • Paint and wallpaper
  • Power tools
  • Animal food
Physical Requirements
  • Ability to work in a fast-paced environment.
  • Capable of bending, crouching, and kneeling.
  • Comfortable handling heavy loads (up to 23 kg or 50 lbs).
  • Willingness to perform repetitive tasks and stand for extended periods.
Personal Attributes
  • Adaptable and analytical.
  • Collaborative and creative.
  • Efficient and energetic.
  • Goal-oriented and hardworking.
  • Possess integrity and an outgoing personality.
  • Proactive and a quick learner.
  • Excellent time management and dependability.
  • Strong interpersonal skills and flexibility.
  • Organized and reliable team player.
  • Exceptional oral communication skills.
Benefits
  • Health Benefits: Dental plan, disability benefits, health care plan, vision care benefits.
  • Financial Benefits: Group insurance benefits, life insurance, Registered Retirement Savings Plan (RRSP).
  • Other Benefits: Additional benefits available.