Customer Service and Connections Representative
4 weeks ago
The Opportunity: We are seeking a highly skilled Customer Service and Connections Representative to join our team at Yukon Energy.
As a permanent, full-time bargaining unit position, this role is based out of Yukon and offers a competitive starting rate and opportunities for career growth.
Key Responsibilities:
- Provide exceptional customer service and billing support across all Yukon Energy service areas.
- Work efficiently and effectively to ensure all work is completed to a high standard.
- Document all activities according to regulatory requirements and Yukon Energy's policies and procedures.
Requirements:
- Office Administration education from a recognized post-secondary institution.
- 2-year certificate or 3 years of related work experience in an administrative role.
- Valid class 5 driver's license.
- Proficient with Microsoft Office programs, including Word, Excel, and Outlook.
- Demonstrated leadership/supervisory skills.
- Well organized with excellent time management skills.
- Strong client service orientation with good interpersonal and conflict resolution skills.
- Ability to work in a team and cross-cultural environment.
- Experience with Oracle Customer Cloud Services or end-use customer billing software is an asset.
What We Offer:
We offer a competitive starting rate and opportunities for career growth in a fast-paced, challenging environment.
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