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Luxury Retail Sales Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor in Luxury Retail Sales. As a Client Advisor, you will be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.
Key Responsibilities:
- Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele.
- Demonstrating an interest in fashion, menswear, and luxury.
- Educating clients on the features and benefits of our Sartoria Loyalty program.
- Participating in Merchandising activities and store maintenance.
- Utilizing the resources provided to conduct new business driving measures and following up with your existing clientele on all aspects of their current needs (i.e., alterations, fittings, dedicated appointments, etc.).
- Preparing for each appointment and client meeting by strategizing what merchandise to present and creating the opportunity for add-on sales.
Requirements:
- A minimum of 2 years of retail sales experience preferably in a luxury environment.
- Experience in various departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure.
- A passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.
- The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities.
- Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function.
- The ability to work effectively as part of a team.
What We Offer:
- Competitive pay program – there is no limit on your earnings at Harry Rosen and the more you sell, the more you will earn.
- Opportunities to additionally earn monthly and annual Team bonuses.
- Best in industry discounts and special purchase opportunities.
- A comprehensive flexible benefits package.
- Pension and Group RRSP Programs that grow with you.
- A modern, digitally advanced workplace.
- A coach committed to supporting the achievement of your personal career goals.
- A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council.
- An employer that values internal growth and promotion and is committed to succession planning for your future.
