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Staff Production Operations Engineer

2 months ago


Toronto, Ontario, Canada Index Exchange Full time
About the Role

We are seeking a highly skilled Staff Production Operations Engineer to join our global team. As a key member of our Production Operations group, you will play a critical role in ensuring the operational stability and reliability of our worldwide 24x7 on-premises and cloud environments.

Key Responsibilities
  • Own the monitoring and maintenance of the health, security, and performance of on-premises and hybrid-cloud infrastructure.
  • Execute timely and effective incident responses, minimizing downtime and ensuring swift resolution.
  • Build and update disaster recovery plans and security protocols and drive the maintenance of system backups.
  • Respond to alerts within our established SLOs and assist in incident triage, ensuring that the right teams are engaged to address issues promptly.
Requirements
  • 7+ years of proven experience in previous roles or one of the following roles: DevOps, Linux System Administration, Site Reliability Engineering.
  • Deep understanding of the Linux operating environment: kernel tuning, network stack tuning, system observability & instrumentation, and security & access management.
  • Solid understanding of layer 2-7 networking fundamentals and the relationship between servers & services, and the transit of their packets through network hardware.
  • In-depth experience engineering and maintaining a private-cloud infrastructure: Bare-metal, vSphere, KVM, Kubernetes.
  • Experience with tools like Ansible, Terraform, Docker, Kafka, Nexus.
  • Familiarity with Big Data tools: Hadoop, HDFS, Spark, HBase.
  • Ability to write code in Go, Python, Bash, or Perl for automation.
What We Offer
  • Comprehensive health, dental, and vision plans at no cost to you.
  • Time off and flexible work schedules.
  • Retirement plan with a 5% company match.
  • Stock options and equity packages.
  • Generous parental leave.
  • Monthly wellness stipend plus fitness discounts and quarterly wellness group activities.
  • Community engagement opportunities and donation-matching program.
  • Annual virtual company retreats and regular community-led team events.
  • One day off per year to volunteer.
About Us

Index Exchange is a global advertising exchange that operates as a tightly knit global team. We are committed to equal employment opportunities and celebrate diversity of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status.