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Arena Operations Director

2 months ago


Vancouver, British Columbia, Canada Vancouver Full time
Job Title: Arena Operations Director

Job Summary:

The Arena Operations Director is responsible for overseeing the strategic planning and implementation of arena operations at Rogers Arena in Vancouver. This role will also serve as the primary lead on large maintenance projects at the venue.

Key Responsibilities:

  • Provide operational leadership for arena operations, ensuring seamless execution of events and daily activities.
  • Lead the Arena & Facilities Operations team, responsible for the effective operation, upgrade, and maintenance of Rogers Arena and related equipment.
  • Act as management lead at events held at Rogers Arena, ensuring a high-quality experience for attendees.
  • Develop and foster integrated initiatives that promote the ultimate hockey, lacrosse, and concert experience in collaboration with other leadership team members.
  • Oversee and lead maintenance projects that impact Rogers Arena, such as building development and exclusive events.
  • Provide operational leadership for various arena construction projects affiliated with Canucks Sports & Entertainment, liaising with AG representatives and construction project managers to ensure the best interests of the organization are represented.
  • Develop and maintain close strategic partnerships with external partners who support Arena Operations, addressing any issues that arise.
  • Work closely with CSE Ownership and Leadership Teams on initiatives that significantly affect strategic objectives of the organization.
  • Serve as a committed and responsible member of the Leadership Team, contributing to the strategic planning process.

Requirements:

  • Post-secondary university education in a related field of study, with preference given to those with formal education in engineering (civil or mechanical) and/or construction.
  • 8-10 years' experience in a related role, preferably in a high-performance, fan/customer-focused organization, with previous experience in a professional sports and entertainment venue preferred.
  • Solid project management experience, including project plan development and budget development and management.
  • An inspirational leader with experience in leading, motivating, and developing employees.
  • Experience with creating successful building initiatives that focus on the customer experience.
  • Extensive knowledge and understanding of all aspects of commercial construction and building/arena maintenance.
  • Experience creating strategic directions for businesses, including the development of tactical details while maintaining a clear view of the big picture.
  • Proven record of developing and maintaining strong partnerships and a collaborative spirit with peers in all lines of the business.
  • A strong record of personal and team achievement over their career, with substantial personal contributions to the positive evolution of the business through innovative thinking and an ability to make things happen.
  • Professional business acumen and savvy.
  • Superior listening skills with a level of intellectual ability/agility.
  • A high degree of personal integrity and consistently putting the interests of the organization ahead of their own.

Vancouver is one of the most diverse cities in the world, and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment.

This position will remain open until filled.