Quality Assurance and Training Specialist

4 weeks ago

Winnipeg, Manitoba, Canada Manitoba Government Full time
Job Title: Quality Assurance and Training Coordinator

The Vital Statistics Branch is a high-volume and front-line office responsible for administering The Vital Statistics Act, The Marriage Act, and The Change of Name Act. As a Quality Assurance and Training Coordinator, you will play a crucial role in ensuring the smooth operation of the Branch.

Key Responsibilities:
  • Manage, design, implement, and evaluate training programs and continuous development opportunities for new and existing staff.
  • Develop and implement training and operational manuals.
  • Interpret, apply, and explain policies and procedures and/or legislation or Acts.
  • Provide excellent verbal and written communication skills, with experience writing clear, concise documents and reports.
  • Establish and maintain strong relationships with internal and external stakeholders.
  • Work under pressure while managing multiple priorities and deadlines.
Requirements:
  • Post-secondary education in adult education, business administration, or a related field.
  • Experience interpreting, applying, and explaining policies and procedures and/or legislation or Acts.
  • Experience developing and implementing training and operational manuals.
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • Effective analytical and problem-solving skills.
Preferred Qualifications:
  • Knowledge of The Vital Statistics Act, The Change of Name Act, and The Marriage Act.

The Manitoba Government offers a dynamic and inclusive work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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