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Custodial Operations Manager

2 months ago

Edmonton, Alberta, Canada West Edmonton Mall Full time
{"title": "Custodial Supervisor", "description": "

Custodial Supervisor

The Custodial Supervisor is responsible for overseeing the daily operations of the Parks Custodial Department at West Edmonton Mall Parks & Attractions. This role focuses on managing custodial staff, ensuring adherence to cleanliness standards, and supporting operational needs within the department.

Key Responsibilities:

  • Supervising and coordinating the activities of custodial staff, including Head Custodians and Custodians, to ensure daily cleaning duties are performed to departmental standards.
  • Overseeing on-the-floor routines, specific tasks, and completion of cleaning activities to consistently meet cleanliness standards.
  • Acting as a leader and mentor to custodial staff, providing training and development to ensure effective performance and adherence to departmental expectations.
  • Monitoring facility quality control and staff productivity, ensuring the safe and effective use of cleaning equipment, supplies, and materials.
  • Ensuring inventory of cleaning products and supplies is well-stocked and utilized cost-effectively.
  • Enforcing adherence to West Edmonton Mall Occupational Health and Safety policies, procedures, and standards.
  • Conducting employee performance evaluations and managing disciplinary actions when necessary.
  • Assisting in monitoring and addressing maintenance deficiencies in Parks & Attractions.
  • Maintaining prompt and clear communication to respond to inquiries and coordinate with staff and other departments.

Requirements:

  • Minimum of 3 years of supervisory experience in custodial or cleaning management, ideally in large-scale facilities.
  • Strong problem-solving, communication, and crisis management skills.
  • Excellent interpersonal and customer service skills, with a keen eye for detail.

Terms of Employment:

  • This is a full-time or part-time hourly position that requires flexible availability, including days, evenings, and weekends.
  • This position requires the candidate to pass a basic security clearance.
", "lang_code": "en-US"}