Customer Experience Director

2 months ago


Brockville, Ontario, Canada Belron Canada Full time

About the Role:

We are seeking a highly skilled and experienced Service Centre Manager to join our team at Belron Canada. As a Service Centre Manager, you will be responsible for leading a team of professionals in the day-to-day operations of your Service Centre.

Key Responsibilities:

  • Be the face of your Service Centre, ensuring all customers receive exceptional care and service.
  • Add value to customers and identify opportunities to boost store revenue.
  • Lead a team to achieve results by managing staff time strategically, staying on top of team goals, and seeking help when needed.

Requirements:

  • 3 years of management and/or leadership experience, preferably in a sales environment.
  • Proven ability to show interest in team members and help them grow.
  • Ability to approach challenges with enthusiasm and see opportunities in every situation.
  • Hands-on experience with vehicles is an asset, but not required.

About Belron Canada:

Belron Canada is a leading provider of auto glass repair and replacement services, with a strong commitment to customer satisfaction and employee development. We offer a comprehensive benefits package, opportunities for advancement, and a supportive work environment.

Why Join Us:

  • See the results of your work and have the opportunity to try new things.
  • Enjoy a stable schedule and work-life balance.
  • Take advantage of our comprehensive benefits and pension package.
  • Grow with our organization and develop new skills.


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