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Department Store Manager

1 month ago


Toronto, Ontario, Canada Navs Grocery Full time
Job Title: Department Store Supervisor

We are seeking a highly skilled and experienced Department Store Supervisor to join our team at Navs Grocery. As a key member of our retail team, you will be responsible for overseeing the daily operations of our department store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
  • Manage Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and store maintenance.
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Manage Inventory: Conduct regular inventory audits, manage stock levels, and ensure accurate inventory reporting.
  • Resolve Customer Issues: Address customer complaints and concerns in a professional and courteous manner, ensuring a positive shopping experience.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a retail or supervisory role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

Our department store operates in a fast-paced environment, requiring the ability to work under pressure and meet tight deadlines. You will be required to stand for extended periods, walk, and handle heavy loads.

Personal Suitability:
  • Accurate: Ensure accuracy in all aspects of your work, including inventory management and customer transactions.
  • Client Focus: Provide exceptional customer service, ensuring a positive shopping experience.
  • Efficient Interpersonal Skills: Develop and maintain strong relationships with colleagues, customers, and suppliers.
  • Excellent Oral Communication: Communicate effectively with colleagues, customers, and suppliers, both in person and over the phone.
  • Flexibility: Adapt to changing circumstances, including unexpected customer requests and inventory shortages.
  • Organized: Prioritize tasks, manage time effectively, and maintain a clean and organized workspace.
  • Reliability: Ensure timely completion of tasks, meet deadlines, and maintain a high level of productivity.
  • Team Player: Collaborate with colleagues to achieve team goals and objectives.