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Sales Team Leader
3 months ago
The Sales Team Leader embodies the spirit of Pandora. In this role, you will immerse yourself in our brand, culture, and products, taking pride in delivering outstanding customer experiences. You will play a crucial role in supporting both the Managers and Sales Associates, which is vital for our in-store success.
Key Responsibilities:- Strive to surpass individual and store sales targets by forming authentic connections with our customers.
- Embrace a store culture that is passionate about our brand, where team members act as exceptional brand ambassadors.
- Deliver memorable shopping experiences that go beyond expectations by showcasing extensive product knowledge and fostering brand loyalty.
- Seize opportunities to exceed commercial objectives and key performance indicators (KPIs), setting new benchmarks and achieving outstanding results.
- Build lasting customer relationships by engaging authentically and creating connections that extend beyond mere transactions.
- Inspire and mentor the sales team, promoting accountability for both individual and store performance. Provide immediate feedback and guidance to empower the team in reaching their KPI targets.
- Proven track record as a results-driven seller with a minimum of 2 years of experience in a high-performance sales environment.
- Exceptional communication skills, both written and verbal, demonstrating a genuine sense of care.
- Adept at captivating an audience and connecting with individuals at all levels within the organization.
- Strong business acumen and analytical skills that drive positive outcomes.
- Expert time management abilities, with a knack for prioritizing and delegating tasks effectively.
- Familiarity with general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
- Must be at least 18 years old and able to provide proof of identity and eligibility to work.
Compensation and Benefits: Pandora offers a comprehensive compensation package that includes a base salary plus commission, along with an RRSP program to help secure your financial future.
Health and Wellness: Our extensive benefits package includes Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
Growth Opportunities: Pandora is committed to fostering professional development through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
Paid Time Off: We provide a generous PTO package that includes vacation, personal days, sick leave, birthday celebrations, and paid holidays.
About Pandora:Pandora designs, manufactures, and markets hand-finished jewelry crafted from high-quality materials at accessible prices. Our jewelry is available in over 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 27,000 individuals globally and produces its jewelry at two LEED-certified facilities in Thailand, primarily using recycled silver and gold. The company aims to achieve carbon neutrality by 2025 and has joined the Science Based Targets initiative to reduce emissions across its entire value chain. Pandora is publicly traded on the Nasdaq Copenhagen stock exchange and reported revenue of DKK 23.4 billion in 2021.
Pandora's recruitment processes are designed to be transparent and equitable for all candidates, ensuring that applicants have a fair opportunity to showcase their skills and competencies while minimizing potential biases and discrimination risks. We encourage all applicants to avoid including identity-related elements such as photos, marital status, and age in their applications.
About Pandora NAM:The Pandora North America team in the USA & Canada consists of over 115 employees working in various capacities, including logistics and field positions, with a significant presence in our owned and operated stores.
Currently, the USA represents Pandora's largest market, encompassing over 1,400 points of sale, including more than 420 concept stores, with a substantial number being owned and operated by Pandora.
