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Parts Operations Manager

2 months ago


High River, Canada Brandt Full time
Job Summary

Brandt is seeking a seasoned professional to fill the role of Parts Operations Manager at our High River Agriculture location. This position is responsible for overseeing the management of parts operations and personnel to maximize returns on investment through optimizing departmental processes.

Key Responsibilities
  • Inventory Management: Accountable for managing all aspects of parts inventory within the parts system, ensuring accurate tracking and efficient storage.
  • Process Optimization: Optimize Parts Department processes to ensure internal and external customer satisfaction, streamlining workflows and improving productivity.
  • Sales Growth: Develop and implement strategies to grow profitable parts sales, identifying opportunities for expansion and improvement.
  • Team Leadership: Maintain a high-performance parts team through hiring, training, coaching, mentoring, and performance management in a safe and productive environment.
  • Expense Control: Exercise disciplined expense control, ensuring that departmental budgets are managed effectively and efficiently.
  • Customer Service: Ensure superior external and internal parts customer service through staff scheduling to cover business hours, providing exceptional support and assistance.
  • Product Sourcing: Work with product support and manufacturing groups to source and stock internally manufactured product parts, ensuring timely delivery and availability.
  • Business Planning: Develop annual parts sales business plan and budget, including support to other Brandt branches, to drive growth and profitability.
  • Cross-Marketing: Collaborate with Sales departments to maximize cross-marketing opportunities, promoting parts sales and services.
Requirements
  • Leadership Experience: Previous leadership experience in a parts department, preferably with a strong track record of success.
  • Technical Skills: Knowledge of general parts and warehouse procedures, as well as strong oral and written communication skills.
  • Problem-Solving: Analytical thinker with strong problem-solving and organizational skills, able to effectively lead a team to achieve required goals.