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Food Service Supervisor

2 months ago

Medicine Hat, Alberta, Canada New York Fries Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at New York Fries. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
    • Hire and manage food service staff to ensure a high-performing team.
  • Quality Control and Customer Service
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Address customer complaints or concerns in a professional and courteous manner.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage to inform business decisions.
    • Prepare food order summaries for the chef to ensure accurate and timely food preparation.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Environment
    • Fast-paced environment with a focus on customer satisfaction.
    • Work under pressure to meet deadlines and maintain quality standards.
  • Physical Capabilities
    • Standing for extended periods to supervise food service staff.
Experience
  • 1 to less than 7 months of experience in a food service supervisory role.
  • Permanent employment with a focus on career growth and development.
  • 30 to 40 hours per week, with flexibility to adapt to business needs.
Language

English is the primary language of communication in this role.