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Automotive Service Consultant

2 months ago

Halifax, Nova Scotia, Canada O'Regan's Automotive Group Full time

We are looking for a highly motivated individual to take on the role of Service Advisor at O'Regan's Automotive Group. Recognized as one of Canada's 50 Best Managed Companies, we are dedicated to becoming the leading provider of automotive services in the country, and we attribute our success to our exceptional team.

Why Choose O'Regan's Automotive Group?

Our foremost priority is the health and safety of our employees, clients, and the community.

QUALIFICATIONS:

  • Outstanding customer service abilities
  • Proficient with technology and computer systems
  • Ability to build strong relationships
  • Highly organized and dependable
  • Demonstrates a strong work ethic and a positive demeanor

RESPONSIBILITIES:

  • Welcome customers promptly and courteously while gathering vehicle details
  • Accurately document customer vehicle issues
  • Review service history, assess vehicles, and suggest necessary additional services
  • Provide detailed and precise written estimates for labor and parts
  • Communicate with customers about any changes to estimates or timelines, providing thorough explanations of costs and timeframes
  • Ensure service department documentation, pricing guides, and menus are current
  • Uphold high standards of customer satisfaction

WE OFFER:

  • Targeted training for the role
  • A comprehensive benefits package
  • Group RSP matching program
  • Employee assistance program

If you are a dedicated professional with a commitment to excellent customer service, this position is tailored for you.