Shift Manager

4 weeks ago


Wainwright, Canada Tim Hortons Full time
Job Title: Shift Manager

We are seeking a highly skilled and experienced Shift Manager to join our team at Tim Hortons. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Leadership: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and establish methods to meet work schedules.
  • Customer Service: Ensure that food and service meet quality control standards, address customers' complaints or concerns, and maintain a clean and safe work environment.
  • Operations: Prepare budget and cost estimates, maintain records of stock, repairs, sales and wastage, and prepare and submit reports.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service environment.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and knowledge of food safety and sanitation procedures.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including dental plan, disability benefits, and health care plan.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.

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