Digital Transformation Leader

2 months ago

Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time
Job Title: Engagement Manager, Technology

At Tidal Commerce Inc., we are seeking an experienced Engagement Manager to lead our client service teams in designing and delivering top-notch e-commerce strategies and solutions.

Key Responsibilities:
  • Lead the design and delivery of high-impact e-commerce strategies and solutions that align with client business goals and drive digital transformation.
  • Collaborate with clients to define and implement long-term digital roadmaps, ensuring their business strategies are supported by scalable and future-proof technology solutions.
  • Stay ahead of industry trends and integrate cutting-edge technologies and methodologies into project delivery to ensure clients remain competitive in their markets.
  • Translate client objectives into actionable project plans that maximize ROI and business outcomes, ensuring that each project contributes meaningfully to the client's long-term success.
  • Oversee and inspire multi-disciplinary teams, fostering collaboration between business analysts, technical experts, and stakeholders to achieve seamless project execution.
  • Build and maintain strong relationships with client executives and internal stakeholders, facilitating strategic discussions to ensure alignment on project vision and goals.
  • Proactively identify risks and opportunities, proposing strategic actions to mitigate challenges and capitalize on potential business growth areas.
  • Utilize advanced project management tools and methodologies to continuously monitor project performance, optimizing processes for improved efficiency and outcomes.
Requirements:
  • Solid academic foundation in Business, IT, Computer Science, or a related field.
  • Previous experience with a Big 4, MBB, or similar technology consulting firm is highly preferred.
  • Proven track record as an Engagement Manager in technology-driven projects (such as ERP, digital technologies, low-code platforms, and more).
  • Experience with Shopify and other e-commerce platforms is highly preferred.
  • Deep understanding and advanced knowledge of at least one core technology or industry sector.
  • Experience managing projects with distributed or remote teams, ensuring seamless coordination across geographies.
  • Comprehensive understanding of the software development life cycle (SDLC) and practical experience with various implementation methodologies.
  • Demonstrated ability to manage both tasks and teams, driving performance and achieving project goals.
  • High proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
  • PMP or other recognized Project Management certifications are preferred but not mandatory.
What We Offer:
  • A collaborative environment that fosters growth and development.
  • Opportunities to work with a diverse range of clients and projects.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional development opportunities, including training and education programs.
How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].

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