Client Advisor

2 weeks ago


Campbellton, Newfoundland and Labrador, Canada RBC Full time
Job Summary

As a Client Advisor at RBC, you will play a key role in delivering exceptional customer service and building strong relationships with clients. You will be responsible for identifying opportunities to provide advice and solutions, leveraging technology to deliver a memorable client experience, and driving business growth.

Key Responsibilities
  • Proactively engage with clients in the branch and deliver an outstanding service experience
  • Focus on education and demonstration, leveraging technology to deliver a memorable client experience
  • Contribute to team results by listening and spotting opportunities to offer additional advice
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
Requirements
  • Goal-oriented individual with a demonstrated passion for putting clients first
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices
  • Personal flexibility to work flexible hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
What We Offer
  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
Job Skills
  • Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

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