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Restaurant Operations Manager
2 months ago
We are a dynamic and growing restaurant company seeking a highly skilled and experienced Restaurant Operations Manager to join our team.
Key Responsibilities- Staff Management
- Oversee the performance of restaurant staff, ensuring they meet high standards of quality and service.
- Develop and implement strategies to improve staff productivity and morale.
- Operations Planning
- Plan and organize daily restaurant operations, including menu planning, inventory management, and supply chain logistics.
- Ensure seamless execution of daily operations, minimizing disruptions and maintaining high levels of customer satisfaction.
- Customer Service
- Provide exceptional customer service, addressing complaints and concerns in a professional and timely manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Marketing and Promotion
- Participate in marketing plans and initiatives to promote the restaurant and increase brand awareness.
- Develop and implement strategies to drive sales and revenue growth.
- Health and Safety
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
- Develop and implement strategies to prevent accidents and injuries.
- Financial Management
- Manage restaurant finances, including budgeting, forecasting, and cost control.
- Develop and implement strategies to improve financial performance and profitability.
- Education
- Secondary (high) school graduation certificate
- Experience
- 2 years to less than 3 years of experience in a restaurant management role
- Proven track record of success in staff management, operations planning, customer service, marketing, and financial management
- Skills
- Excellent communication and interpersonal skills
- Strong leadership and management skills
- Ability to multitask and prioritize tasks effectively
- Proficient in restaurant management software and systems
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
