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Retail Sales Manager

2 months ago

Surrey, British Columbia, Canada Mainland Motors Full time
About the Role

We are seeking a highly skilled and experienced Retail Sales Manager to join our team at Mainland Motors. As a key member of our sales team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of sales professionals.

Key Responsibilities
  • Staff Management: Manage and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Market Research: Conduct market research to identify trends, opportunities, and challenges in the retail industry.
  • Merchandise and Services: Determine the merchandise and services to be sold, including product selection, pricing, and promotions.
  • Marketing Strategies: Develop and implement effective marketing strategies to drive sales and increase customer engagement.
  • Customer Service: Resolve customer complaints and issues in a timely and professional manner.
  • Staff Recruitment and Training: Recruit, hire, and train sales staff to ensure they have the necessary skills and knowledge to succeed in their roles.
  • Operational Planning: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a retail sales management role.
  • Language: English.
  • Work Hours: 40 hours per week.