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Retail Sales Associate

2 months ago

Kitchener, Ontario, Canada Click On Group Full time

Be Part of a Dynamic Team

We are seeking a highly motivated and detail-oriented Sales Team Member to join our team at Click On Group. This is an exciting opportunity to work with a fantastic team and be associated with a world-renowned brand.

A store like no other. A passion like no other. A career like no other.

Much more than just a place for amazing products, our store provides its customers with a place to learn, to grow their skills, receive expert advice, and well-informed product guidance. Each store has a vibrant role in its local community.

Key Responsibilities:

  • You are extremely attentive to detail and have a distaste for things out of place
  • You love merchandising and ensure proper displays at all times
  • You assist in product presentation is maintained to company standards at all times
  • You are responsible for the implementation of visual and merchandising directives
  • You recognize that receiving is a task to be done efficiently and as soon as merchandise is shipped
  • You understand the importance of proper paper trails for all aspects of the store: shipping, receiving, invoicing, order taking, etc.
  • You possess excellent communication skills
  • You have confidence to communicate effectively with a team
  • You have strong analytical skills to report and discuss store numbers
  • You are willing to learn

Store Maintenance:

  • You maintain an immaculately clean and well-maintained sales floor and stock room
  • You utilize, develop, and revise maintenance checklists regularly to ensure consistency of the store's cleanliness - in conjunction with head office
  • You regularly utilize store inventory audits to ensure consistent inventory control
  • You are responsible for regular inventory checks and counts
  • You coordinate receiving and shipping back of RMA merchandise to Head Office
  • You communicate with the warehouse on inventory that needs to be replenished

Customer Service:

  • You assist in communicating the vision and targets to the staff
  • You assist in tracking quantifiable goals and suggest ways to achieve and surpass those goals
  • You are available to respond to customer needs, suggestions, and complaints
  • You adhere to store values, policies, procedures, and standards of business conduct

Operations:

  • Store safety and product protection are a priority
  • Assist in the supervision and enforcement of company cash handling, loss prevention, store funds, and deposit procedures
  • You assist with administrative responsibilities
  • You identify and discuss operational issues/concerns with the regional manager
  • You perform other duties as directed by the head office
  • You assist with store openings and closings
  • Back up the manager in duties as required

Requirements:

  • 2-5 years experience in retail sales
  • Experience in store administration a plus

What's Great in the Job?

  • Great team of smart people, in a friendly and open culture
  • Performance is valued, recognized, and remunerated
  • As a young company we are looking for great talent and people who want to lend their voice to our vision
  • Training and certifications provided by Apple

Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company.

Dental and Vision Benefits after 3 months with Canada Life.

Training:

Impactful training designed by Click On Group and Apple.

Employee Discount:

Discounts on amazing 3rd Party Accessories and Apple Products.