Retail Sales Associate

3 weeks ago

Kitchener, Ontario, Canada Nike Full time

About the Role:

Nike Retail is seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and inclusive store environment.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a high level of product knowledge, staying up-to-date on new products, features, and promotions.
  • Contribute to a positive and inclusive store environment, working collaboratively with colleagues to achieve sales goals and maintain a clean and organized store.
  • Assist with visual merchandising, including setting up displays and maintaining store fixtures.
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns.
  • Participate in ongoing training and development, staying up-to-date on company policies and procedures.

Requirements:

  • Must be 16 years of age.
  • Able to effectively communicate with customers and colleagues.
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation.
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service.
  • One or more years of customer service and/or retail experience preferred.

About Nike:

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

Equal Employment Opportunity:

Nike is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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