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Funeral Services Trainee

3 months ago


Old Toronto, Ontario, Canada Service Corporation International Full time

Position Overview

The Funeral Services Trainee role is designed for individuals aspiring to become licensed funeral directors and embalmers. Under the mentorship of a certified funeral director, you will assist in implementing the wishes of families regarding funeral arrangements, body disposition, and memorial services.

Key Responsibilities

  • Respond to on-call duties, including initial family consultations, answering inquiries, and facilitating transfers.
  • Handle the care of the deceased with dignity, performing tasks such as identification verification, obtaining embalming consent, and preparing remains for viewing.
  • Organize and lead funeral and memorial services in a compassionate and professional manner, adhering to company protocols.
  • Negotiate and finalize funeral contracts, ensuring compliance with legal and financial procedures.
  • Inform families about special services available for veterans and ensure the execution of these services.
  • Coordinate the cremation or burial process for deceased individuals.
  • Confirm authorization for service arrangements and oversee the execution of funeral services, including vehicle management and assisting at ceremonies.
  • Maintain compliance with all relevant licensing and regulatory requirements.
  • Provide aftercare support in the absence of Family Service Counselors.
  • Facilitate referrals for pre-need services to Family Service Counselors.
  • Accurately complete documentation related to services and cremations.
  • Engage with community organizations to promote the company’s services and maintain a positive presence.

Qualifications

Education

  • High School diploma or equivalent.
  • Enrollment in or completion of a dual degree program at an accredited mortuary college or technical institution, as mandated by state/provincial regulations.

Licenses/Certifications

  • Must fulfill all licensing requirements in Ontario.
  • Possess a valid driver's license with a satisfactory driving record.

Skills and Competencies

  • Understanding of various religious and cultural customs.
  • Proficient in computer applications, including MS Office Suite.
  • Exhibit high levels of compassion and integrity.
  • Strong communication and problem-solving abilities.
  • Ability to prioritize tasks and manage multiple responsibilities effectively.
  • Detail-oriented with a commitment to quality service.

About Us

At Service Corporation International, we are dedicated to supporting families during their most challenging times. Our team is passionate about providing exceptional care and service, ensuring that every life is honored with the utmost respect and professionalism.

The Dignity Memorial brand represents our commitment to excellence in funeral, cemetery, and cremation services across North America.

Equal Opportunity Employer

SCI Shared Resources, LLC is committed to fostering an inclusive and accessible recruitment process for all candidates.